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Service & Repairs

From iPhones and Macs to Windows PCs and whole-of-business IT — over 20 years of trusted, hands-on service.

Book-in

Book-in your device

Bringing a device in for repair is easy — no appointment necessary. Just drop it into our Maleny store during opening hours, or send us a message first and we'll let you know what to expect.

Before you drop off:

  • Back up your data beforehand where possible.
  • For Apple hardware work, sign out of Find My first.
  • Bring your charger and any accessories related to the fault.

Trading Hours

Monday – Friday9am – 5pm
Saturday9am – 1pm
SundayClosed
Public HolidaysClosed
Apple Service

15+ years of Apple service experience

As your local Apple repair specialists, we service and repair iPhones, Macs, iPads, Apple Watches, HomePods and iPods.

Fair, simple pricing

Labour is $143 per hour, which covers most jobs. If we identify a hardware fault covered by warranty, there's no labour charge.

Satisfaction guaranteed

No extra charges for repeat repairs (within reason). Any diagnostic fee can be credited toward a new computer purchased in-store within one month.

Before your repair

Please back up your data and sign out of Find My before hardware work. We're happy to talk you through it.

Enquire about Apple service →
PC Service

25+ years of PC service experience

We're a comprehensive computer repair facility offering professional Windows diagnostics, maintenance and upgrades to keep your PC running at its best.

  • $143 per hour, which covers most jobs.
  • No labour is charged on warranty repairs.
  • Not entirely happy? We'll make it right.
  • No appointment required — just bring it in.

Tip: please back up your data before dropping off your device.

Call (07) 5429 6750

Why choose us?

Local, hands-on technicians who explain things in plain English — and stand behind their work. We've been doing this in Maleny since 1999.

Get a quote →
On-Site Service

On-site setups, diagnostics & repairs

We provide on-site service throughout the Sunshine Coast and Hinterland, delivering the highest level of work at a competitive price.

For customers a short distance from Maleny, we waive the call-out fee and charge only for labour time.

Enquire for pricing & info →

Service area

Sunshine Coast & Hinterland, including Maleny, Montville, Mapleton, Landsborough and surrounds.

Not sure if we cover your area? Just ask — call (07) 5429 6750.

Cloud Services

Cloud licensing, migrations, domains & hosting

We can help set up and manage the cloud services your business relies on, from productivity licensing through to data moves, domains and hosting.

Microsoft 365 licensing

Advice, setup and licensing for Microsoft 365 plans, including email, Office apps, Teams, OneDrive and business security options.

Google Workspace licensing

Licensing and setup for Google Workspace, including Gmail, Drive, shared calendars and user management for small teams.

Cloud data migrations

Help moving email, files and user data between platforms, devices or providers with practical planning to reduce disruption.

Domain registration & web hosting

Domain registration, DNS setup, web hosting and SSL assistance for businesses that want local help keeping their online presence running.

Enquire about cloud services →
Managed IT

Managed services for your business

Concept IT provides managed services for your business at affordable rates and with the latest security practices.

Contact us today for more information on how Concept IT can assist in managing your business services and infrastructure.

  • Proactive monitoring & maintenance
  • Modern security best-practices
  • Affordable, predictable rates

Talk to us

Tell us about your business and we'll put together a plan that fits. No jargon, no pressure.

Need a repair or a quote?

Drop in to our Maleny store, give us a call, or send a message and we'll get straight back to you.

Contact us